Symptoms
Many Huawei devices for example hold on to their own USB audio driver and do not free/release the USB device for use with other apps like ours If your Android or USB device is not in the list: Make sure your Android device has USB host mode: Google your device like 'Samsung S7 USB host mode'. USB Hub FT-0821 Read more; USB Hub NC-003 Read more; USB Hub NC-006 Read more; USB LAN Card FT-0807 Read more; USB Sound Card FT-0815 Read more; USB Sound Card FT-0804 Read more; USB WiFi Dongle FT-0828 Read more; USB WiFi Dongle FT-0802 Read more. USB-MIDI Driver V3.1.4 for Win 10/8.1/8/7 (64-bit) Win: 6.4MB: 2015-08-26: MOTIF XF OS Updater V1.50. IEEE1394 (FireWire) Device Information.
If you quickly and repeatedly insert and remove a USB device, the USB port may stop responding. When the port is in this state, it no longer recognizes any USB device, and the USB device will not work.
This article helps you fix the problem.
Prerequisites
You must use administrative credentials to log on to Windows to perform some of the troubleshooting methods that are listed in this article. If this is your personal computer, you are likely already logged on with an administrator account. If this is a computer that is part of a network at work, you might have to ask the system administrator for help.
Resolution
To fix this problem, use the following methods in the order in which they are listed. After each method, check the USB device to see whether the problem is fixed. If the problem is not fixed, try the next method.
This article also includes a workaround that you can try if these methods do not work.
Method 1: Use Device Manager to scan for hardware changes
Use Device Manager to scan for hardware changes. After your computer scans for hardware changes, it might recognize the USB device that is connected to the USB port so that you can use the device.
To scan for hardware changes, follow these steps:
Click Start, and then click Run.
Note If you are running Windows Vista, click Start, and then use the Start Search box.Type devmgmt.msc, and then click OK. Device Manager opens.
In Device Manager, click your computer so that it is highlighted.
Click Action, and then click Scan for hardware changes.
Check the USB device to see whether it is working.
If scanning for hardware changes fixed the problem, you are finished. If this method did not fix the problem, go to Method 2.
Method 2: Restart the computer
If scanning for new hardware did not fix the problem, try restarting the computer. After the computer has restarted, check the USB device to see whether it is working.
If restarting the computer fixed the problem, you are finished. If this method did not fix the problem, go to Method 3.
Method 3: Disable and re-enable the USB controller
Use Device Manager to disable and re-enable all the USB controllers. This lets the controllers recover the USB port from its unresponsive condition. The USB controllers represent the USB ports in Device Manager. If you are not comfortable with advanced troubleshooting, try the steps in the 'Workaround' section.
To disable and re-enable the USB controllers, follow these steps:
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Click Start, and then click Run.
Note If you are running Windows Vista, click Start, and then use the Start Search box.Type devmgmt.msc, and then click OK. Device Manager opens.
Expand Universal Serial Bus controllers.
Note You might have to scroll down the list to find this item.Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
Repeat step 4 for each USB controller that is listed under Universal Serial Bus controllers.
Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
Check the USB device to see whether it is working.
If the USB port recognizes the device and if you can use the device, you are finished.
If this method fixed the problem, you are finished. If this method did not fix the problem, go to the 'Workaround' section.
Workaround
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If none of these methods worked for you, you can disable the Selective Suspend feature. However, be aware that when the Selective Suspend feature is disabled, all USB host controller drivers (and therefore all USB ports and connected USB devices) in the system are affected. Therefore, your computer cannot suspend any USB devices that are connected to it, and the USB devices can continue to use power while connected to the computer. Additionally, the Allow the computer to turn off this device to save power check box does not appear on the Power Management tab for the USB Root Hub.
This section is intended for an advanced computer user.
You can disable the USB Selective Suspend feature as a workaround by editing the registry. The USB device may become unresponsive because of a race condition in the Selective Suspend feature. The Selective Suspend feature suspends the USB device to efficiently maintain battery power by enabling the computer to turn off the USB device. However, sometimes this feature may not correctly wake up the USB device. Therefore, the USB device is unresponsive when you try to use it.
You might want to disable this feature for server products where power management is not important or required.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in WindowsTo disable the Selective Suspend feature, follow these steps:
Click Start, and then click Run.
Note If you are running Windows Vista, click Start, and then use the Start Search box.Type regedit, and then click OK. Registry Editor opens.
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServicesUSB
If the DisableSelectiveSuspend registry entry is present, double-click it. If it is not present, create the entry. To create the entry, follow these steps:
On the Edit menu, point to New, and then click DWORD.
Type DisableSelectiveSuspend, and then press ENTER.
On the Edit menu, click Modify.
In the Value data field, type 1 to disable the Selective Suspend feature, and then click OK.
Now go to the 'Did this fix the problem?' section.
Cause
This problem may occur because of a timing issue that prevents the computer from detecting the USB device.
Microsoft and the hardware vendors that manufacture the chips that are used for USB have investigated the problem. However, the results were inconclusive because of the intermittent nature of the problem.
Status
Microsoft is researching this problem and will post more information in this article when the information becomes available.
Purpose
This section describes Universal Serial Bus (USB) support in the Windows operating system, so that you can develop USB device drivers that are interoperable with Windows.
Where applicable
USB devices are peripherals, such as mouse devices and keyboards, that are connected to a computer through a single port. A USB client driver is the software installed on the computer that communicates with the hardware to make the device function. If the device belongs to a device class supported by Microsoft, Windows loads one of the Microsoft-provided USB drivers (in-box class drivers) for the device. Otherwise, a custom client driver must be provided by the hardware manufacturer or a third party vendor. The user installs the client driver for the device when the device is first detected by Windows. After successful installation, Windows loads the client driver every time the device is attached and unloads the driver when the device is detached from the host computer.
You can develop a custom client driver for a USB device by using the Windows Driver Frameworks (WDF) or the Windows Driver Model (WDM). Instead of communicating with the hardware directly, most client drivers send their requests to the Microsoft-provided USB driver stack that makes hardware abstraction layer (HAL) function calls to send the client driver's request to the hardware. The topics in this section describe the typical requests that a client driver can send and the device driver interfaces (DDIs) that the client driver must call to create those requests.
Developer audience
A client driver for a USB device is a WDF or WDM driver that communicates with the device through DDIs exposed by the USB driver stack. This section is intended for use by C/C++ programmers who are familiar with WDM. Before you use this section, you should understand basic driver development. For more information, see Getting Started with Windows Drivers. For WDF drivers, the client driver can use Kernel-Mode Driver Framework (KMDF) or User-Mode Driver Framework (UMDF) interfaces designed specifically to work with USB targets. For more information about the USB-specific interfaces, see WDF USB Reference and UMDF USB I/O Target Interfaces.
Development tools
The Windows Driver Kit (WDK) contains resources that are required for driver development, such as headers, libraries, tools, and samples.
USB programming reference
Gives specifications for I/O requests, support routines, structures, and interfaces used by USB client drivers. Those routines and related data structures are defined in the WDK headers.
Universal Serial Bus (USB) programming reference.
USB driver samples
Use these samples to get started with USB client driver programming.
Related standards and specifications
You can download official USB specifications from the Universal Serial Bus Documents website. This website contains links to the Universal Serial Bus Revision 3.0 Specification and the Universal Serial Bus Revision 2.0 specification.